The Heidelberg
Terms and Conditions
Thank you for choosing to stay at our property. To ensure a smooth and respectful
experience for all parties, please take note of the following terms and conditions:
1. Cancellation Policy
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Full refund if cancelled at least 30 days before check-in.
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50% refund if cancelled 7 to 30 days before check-in.
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No refund if cancelled less than 7 days before check-in.
2. Maximum Occupancy
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The property accommodates a maximum of 4 guests.
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Exceeding this limit may result in cancellation of your stay without refund.
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3. No Smoking
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Strictly non-smoking indoors.
4. Pets
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Pets are welcome with prior approval.
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An additional fee of $80 per stay will apply.
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A maximum of 2 pets is allowed.
5. Identification Requirements
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The cardholder must upload a valid driver's license or government-issued photo ID prior to check-in.
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ID must match the name on the booking and payment method.
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We reserve the right to cancel any booking without proper ID verification.
Please respect these rules to help us provide a safe, clean, and enjoyable environment for everyone. If you have any questions, feel free to reach out before booking.